Privacy Policy

1. Introduction

Welcome to Glam Beads ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, and share information when you use our website www.glambeads.co.za (the "Site") to purchase handmade items.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on the Site
  • Place an order
  • Sign up for our newsletter
  • Contact us via email or our contact form

This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment processor)

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Send you marketing communications (if you've opted in)
  • Improve our Site and customer service
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your personal information with:

  • Service providers who help us operate our business (e.g., payment processors, shipping companies)
  • Legal and regulatory authorities, as required by applicable laws

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no system is ever completely secure.

6. Your Rights

Under South African law, specifically the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction of your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Glam Beads
9 Ferndale Road, Humewood, Port Elizabeth, 6001
info@glambeads.co.za
+27 65 944 6989